Payment & Taxes
What payment types do you accept?
We accept Visa, Mastercard, American Express and Discover credit cards. We also accept PayPal, Amazon Pay and Apple Pay.
When will my account be charged?
Your credit card or chosen payment method will be charged at the time of purchase. You will receive an email confirmation when your order is processed.
How do I use my Discount Code?
If you have a discount code, please enter the code at checkout in the designated box that says “discount.”
My card was charged, why has my order not shipped?
Credit cards are charged at the time of purchase. Please allow 48 hours for your order to process and ship out. If you have not received a shipping confirmation email from us within 48 hours, please check your junk email and then feel free to reach out so we can help you.
PLEASE NOTE: Sometimes, if your order has not shipped, your credit card may have been flagged for potential fraud. To protect our customers, we reach out to all orders that have been flagged as fraud and wait for customer verification before shipping your order.
For international customers, (outside the US) all local, state and national taxes are the full responsibility of the customer. We ship your package DTU ("duties and taxes unpaid") and we do not collect the VAT, duties, or any other taxes and cannot predict what your particular charges may be.